Last updated: January 2026

1. Nature of Services

The Essence Way offers coaching and companionship services designed to support individuals in living from their essential nature through embodied awareness and sensory experience.

These services are not therapy, counseling, or medical treatment. I am not a licensed therapist, psychologist, or medical professional. The services provided are educational and supportive in nature and are not intended to diagnose, treat, or cure any mental or physical health condition.

If you are experiencing a mental health crisis or have serious psychological or medical concerns, please seek appropriate professional help from a qualified healthcare provider.

2. Client Responsibility

You are responsible for your own choices, actions, and wellbeing. While I offer support and guidance, you remain the ultimate authority in your own life. Any decisions you make based on our work together are your own responsibility.

3. Services Offered

Individual Coaching Sessions: Focused sessions addressing specific challenges or questions, offered as single sessions or packages.

Essence Companionship: Ongoing support through asynchronous messaging and monthly sessions over 3-12 month periods. The duration and structure of companionship can be adjusted by mutual agreement to honor the organic nature of the work.

4. Payment Terms

• Payment is required at the time of booking for individual sessions

• For companionship packages, payment plans may be arranged by agreement

• All fees are in NZD unless otherwise specified

• Fees are subject to change with notice for future bookings

5. Cancellation and Rescheduling Policy

Individual Sessions:

• Cancellations or rescheduling requests made with at least 24 hours notice will receive a full refund or the ability to reschedule

• Cancellations made with less than 24 hours notice may forfeit the session fee, at my discretion depending on circumstances

• Emergency situations will be considered on a case-by-case basis

Companionship Packages:

• Either party may request to adjust or conclude the companionship arrangement at any time through open conversation

• If we mutually agree that the work has reached a natural completion before the contracted period ends, a prorated refund will be provided for unused months

• If you wish to discontinue without mutual agreement, refunds will be considered on a case-by-case basis depending on circumstances and timing

• Monthly sessions within packages follow the same 24-hour cancellation policy as individual sessions

I am committed to flexibility and honoring the natural rhythm of this work, while also valuing and protecting the time and space held for our connection.

6. Confidentiality

I respect your privacy and will keep all information shared during our work together confidential, with the following exceptions:

• When required by law

• When there is risk of serious harm to yourself or others

• When you provide explicit written permission to share specific information

• Anonymized examples may occasionally be used for teaching or marketing purposes with all identifying details removed

7. Communication

Response Times: For companionship clients with asynchronous messaging access, I aim to respond within 2-3 business days. This is not an emergency service - if you are in crisis, please contact emergency services or a crisis helpline.

Professional Boundaries: Our relationship is a professional one. While warmth and genuine care are part of the work, this is not a personal friendship or a substitute for other relationships in your life.

8. Limitation of Liability

To the fullest extent permitted by law, I am not liable for any indirect, incidental, consequential, or punitive damages arising from your use of these services or any decisions you make based on our work together.

9. Intellectual Property

All materials, content, and approaches shared during our work remain my intellectual property unless otherwise agreed in writing. You are welcome to use insights and practices gained from our work for your personal growth, but may not teach, reproduce, or commercialize my methods without permission.

10. Dispute Resolution

If any concerns or disputes arise, I encourage you to bring them directly to me first so we can work toward resolution together. If we cannot resolve an issue through direct conversation, disputes will be governed by the laws of New Zealand.

11. Changes to Terms

I reserve the right to update these terms at any time. Changes will be posted on this website with an updated date. Your continued use of services after changes are posted constitutes acceptance of the updated terms.

12. Agreement

By booking a session or entering into a companionship arrangement, you acknowledge that you have read, understood, and agree to these terms and conditions.

CONTACT: For questions about these terms, please contact me through the website contact form or at Jasmine@theessence-way.com